Correct Tuition Payment 2
This letter models how to correct an error in your tuition bill. Often corrections of this type can be made in person or over the phone, but occasionally it is necessary to create a written record of the error and the desired correction. Always keep a copy of the letter and all documents for your records. You may also wish to send a copy of the letter to all the departments involved. In the case below, you might also want to send a copy of this letter to financial aid. Also, be sure to keep the letter professional. This is not a letter of complaint.
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1000 Any Street Community College Dear Sir or Madam: I am writing to you to correct an error on my tuition bill. My total bill for the Spring 1998 semester is: $2,347.53. My financial aid award covers $2,000 of the total amount, not $1,000 as stated in the January 16 bill (copy enclosed). I spoke with David Smith in Financial aid (extension 6-2886), and he confirmed that my financial aid award has not changed (see enclosed copy of my financial aid award letter). Please correct my billing record, and call me at (303)111-1111 if you have any questions. Thank you for your immediate attention to this matter. Sincerely, John Doe |